Venue Solutions
MAX is uniquely positioned to provide the most comprehensive suite of end-to-end products and solutions, enabling our customers to operate and achieve success effectively, efficiently, and sustainably.
We take a whole-of-venue specialist approach in transforming your venue, with a focus on driving long-term performance and setting you up for success.
Why partner with MAX?
Partner with us to create efficiencies and drive productivity. We’re focused on providing the right level of support so you can make decisions with confidence.
We offer a complete range of products and solutions that help customers achieve success. We take a specialist approach to transform your venue for long-term performance and success.
Tailored to you
By listening to feedback from the industry, we have worked on reshaping our commercial model, through MAX Performance Solutions, to offer a suite of services and flexible options. We understand that what works for one customer, may not work for all.
MAX offers a wide selection of core gaming services, plus the opportunity to hand–pick optional extras.
Proven success
MAX has a proven EGM Management process that leverages strategic services, analytical expertise, partnerships, and specialist insights to amplify your venue’s success. We provide value-add product insights and reporting every month, highlighting the key opportunities to drive the performance of your gaming floor.
Industry expertise
MAX has unrivalled resources, capability and specialist know-how. Account management and product analysis are provided to you by a dedicated team with industry experience and knowledge.
Unique relationships with EGM manufacturers
Our connections with manufacturers mean we are well positioned for first-to-market opportunities, access to product performance insights, exposure to manufacturer product roadmaps, and unlocking competitive EGM pricing opportunities.
Optimise your gaming floor
We can develop a bespoke product strategy for your venue, presenting key product investment and deployment opportunities for your consideration.
Maximise your cost savings
Our cashless gaming solutions help you to create greater business efficiencies and improve the experience for players. We can help maximise cost savings, free up your floor staff, and improve your customers’ experience.
Optimise player engagement
Our kiosks and loyalty solutions will help you to better communicate with your patrons through creating a seamless in venue experience.
Don’t take our word for it. See what our clients say.
Rea Kele
General Manager - Alexandra House Sports Club
We have developed a great partnership with MAX and I would happily recommend them to any business looking for a Gaming Service Provider. MAX is literally a one stop shop for all that your business requires from loyalty, TITO, innovative gaming insights and data solutions, vast manufacturer knowledge and amazing technical support, just to name a few. With MAX you are made to feel like your business matters and that they want you to succeed. They offer outstanding service with a personalised touch understanding that what suits one customer isn’t for all. We take comfort in knowing that with the great progress MAX continues to make we will have the support we need when we need it long into the future .
Flexibility and choice
MAX’s Venue Solutions now provide more choice and greater flexibility to operate your gaming floor.
Purchase of existing floor or buy back
• No upfront purchase of floor or buy back required at the end of the agreement.
OR
Guaranteed buy back value
• Upfront capital with purchase of floor and buy back option at the end of contract
Consistent investment into your gaming floor via machine supply
- Specialist gaming product planning and deployment onto your floor
- Data and insights platform and experts to monitor gaming machine performance
- Dedicated account manager, to help you every step of the way
Customised Marketing and Loyalty campaigns that connect with your customers
• Refresh and increase the customer appeal of your venue through MAX’s design services
• Prompt, reliable gaming machine service and maintenance*
• Provision of the latest gaming systems, designed to improve efficiency and productivity in your venue*
*Excludes QLD
Working with you
We understand that every venue is unique. We offer tailored solutions to best suit your requirements.
Consultation
Our team meets with you to understand your venue’s requirements, challenges and opportunities.
Solution Proposal
We provide a customised proposal detailing our recommended solutions to drive performance for your venue.
Strategy for Success
By reaching agreement to work with us, our expert team joins forces with you to formulate a plan focused on growth opportunities.
Transformation
We provide you with access to the resources, expertise, tools and training to turn your venue from good to great.
Performance Reporting
We help you understand the performance of your venue, from the gaming floor to your membership, with state-of-the-art reporting tools.
Ongoing Support
We stay in touch with in-person visits and phone calls on a regular basis to support you every step of the way.
What solutions do you have to help my business?
We have a suite of different services for you to select from.
Cashless and TiTo
Cashless technology virtually eliminates traditional cash transactions and allows players to easily transfer credit from gaming machine to gaming machine. With both card-based and Ticket-In, Ticket-Out (TITO) technology available, we have an option to meet the needs of your venue.
Speak with our team to discuss the cashless solutions available in your state, relevant transfer and withdrawal limits, and which option could be the best fit for your business.
For more information on: Cashless and TiTo
Player Engagement
Our range of loyalty add-ons and system enhancements help create a better and more seamless venue experience.
Our touchscreen kiosks enable you to communicate your venue offering more effectively through a complete software and hardware solution.
Our superior marketing tool, Alveo, grows with your needs to bring all of your member and customer data, communication channels, and insights together in the one solution. Whether you are a small local venue, or a multi-site group, Alveo has the options, features and smarts to boost your marketing activities.
For more information on: Player Engagement
Outstanding products, unique services and dedication to your success
MAX offers a complete range of products and solutions that help customers achieve success. We take a specialist approach to transform your venue for long-term improved performance.
Speak to MAX about EGM Management
MAX can work with your venue to optimise your gaming floor, from the selection of EGMS and analysis of performance, through
to procurement and deployment.
Learn more about cashless gaming
MAX is dedicated to helping venues create greater business efficiencies and improve player experience. Learn more about how our cashless gaming solutions can take your venue to the next level.
Know how I can better communicate with my patrons
Customer Engagement is at the top of venues’ priorities. At Max, we have a wide range of solutions tailored to help you better communicate with your customers through venue messaging, promotional giveaways, and much more.