MAX’s Monitoring System supports your regulatory requirements

We help you complete your essential regulatory requirements with the assistance of our dedicated team, and robust platforms built specifically to meet Tasmania’s regulatory protocols.

Venue User Guides

Our user guides provides the essential information you need about how to navigate our systems and tools.

IMAC Request Form

If you have an IMAC job request, please use this form

Forms and Resources

If you have request or require assistance from MAX please complete and submit the relevant form below:

Contact MAX

For monitoring enquiries, please contact the helpdesk on 1800 288 707 or email:

Bank Details

To keep your bank details up to date, please complete and submit the relevant form below:

MAX to provide monitoring services for Tasmania

In 2022 the Tasmanian Government announced MAX as the successful tenderer for a 20-year licence to monitor all electronic gaming machines (EGMs) in Tasmanian pubs and clubs.

As of 1 July 2023 pubs and clubs in Tasmania completed their transition to the MAX Monitoring System.


The monitoring services provided by

Keen to learn more?

Get in touch with our team of experts to understand more about our services and how we can support your business.