Social media is a powerful marketing tool, but it’s not all good all the time. What’s to be done about negative customer feedback?

Hospitality venues all over the country are thinking outside the box with their entertainment options in order to keep the crowds streaming through the doors.

Despite the avalanche of items in customers’ inboxes it’s still possible for your email marketing campaigns to cut through if you note these five key considerations before hitting ‘send all’.

Consistency and a human connection are key to making sure your customers remain your best advocates.

What’s best for the customer is best for business… understanding and engaging your customers is vital for your venue to grow and thrive.

For innovation agency, GC Innovation, using a mindset and a tool set that promote a fresh approach will ultimately lead to the ideal solution.