Skip to content
 

Performance Solutions

 

Outstanding products, unique services and dedicated to your success

MAX is uniquely positioned to provide the most comprehensive suite of end-to-end products and solutions that enable our customers to operate and achieve success effectively, efficiently, and sustainably.
We take a whole-of-venue specialist approach in transforming your venue, with a focus on driving long-term performance and setting you up for success.

Tailored to you

By listening to feedback from the industry, we have worked on reshaping our commercial model, to offer a suite of services and flexible options.

We understand that what works for one customer, may not work for all, and offer a wide selection of core gaming services, plus the opportunity to hand – pick optional extras.

Flexibility and choice

MAX now provides more choice and greater flexibility to operate your gaming floor.

Capital

Variety to suit your financial condition
PURCHASE OF EXISTING FLOOR OR BUY BACK
• No upfront purchase of floor or buy back required at end of the agreement.

OR

GUARANTEED BUY BACK VALUE
• Upfront capital with purchase of floor and buy back option at end of contract

Inclusions

Market leading product and data expertise
• Consistent investment into your gaming floor via machine supply

• Specialist gaming product planning and deployment onto your floor

• Data and insights platform and experts to monitor gaming machine performance

• Dedicated account manager, to help you every step of the way

Choice

Selection of optional value-added extras
• Customised Marketing and Loyalty campaigns that connect with your customers

• Refresh and increase the customer appeal of your venue through MAX’s design services

• Prompt, reliable gaming machine service and maintenance*

• Provision of the latest gaming systems, designed to improve efficiency and productivity in your venue*

*Excludes QLD

Capital

Variety to suit your financial condition

Inclusions

Market leading product and data expertise

Choice

Selection of optional value-added extras

Our process

We tailor our solutions for each customer, as we understand that every venue’s requirements are unique.

Consultation
Our team meets with you to understand your venue’s requirements, challenges and opportunities.
1
Solution Proposal
We provide a customised proposal detailing our recommended solutions to drive performance for your venue.
2
Strategy for Success
By reaching agreement to work with us, our expert team joins forces with you to formulate a plan focused on growth opportunities.
3
Transformation
We provide you with access to the resources, expertise, tools and training to turn your venue from good to great.
4
Performance Reporting
We help you understand the performance of your venue, from the gaming floor to your membership, with state-of-the-art reporting tools.
5
Ongoing Support
We stay in touch with in-person visits and phone calls on a regular basis to support you every step of the way.
6

Hear from our customers

Moko

Responding nimbly to the needs of the local community has helped one Eastwood operator thrive with a little help from MAX.
Hotel

Kogarah

MAX worked closely with Kogarah Clubhouse on a multimillion-dollar transformation helping safeguard the future of the club, while disrupting Australia's club scene.
Club

Frequently asked questions

Find answers to some of the questions you may have about MAX Performance Solutions.

MYTH 1

Your gaming floor is purchased upfront.

FACT 1

MAX Performance Solutions now offers a variety of capital investment options to suit your financial situation.

MYTH 3

This solution is only suitable for underperforming venues.

FACT 3

MAX Performance Solutions provides additional capability and scale for venues of varying sizes and performance.

MYTH 2

You lose ownership of your gaming entitlements.

FACT 2

MAX Performance Solutions purchases the physical EGMs and games. Ownership of entitlements remains with your venue.

MYTH 4

The model cannot be customised to your venue.

FACT 4

MAX Performance Solutions offers a suite of flexible products and services that can be tailored to meet your venue's specific needs.

MYTH 1

Your gaming floor is purchased upfront.

MYTH 2

You lose ownership of your gaming entitlements.

MYTH 3

This solution is only suitable for underperforming venues.

MYTH 4

The model cannot be customised to your venue.

Interested?

Contact us today or download a brochure.

Interested?

Contact us today or download a brochure.

Download_Red_V2

MAX Performance Solutions FAQs

The cost of our Performance Solutions offer is calculated on a fee per machine per day, however every venue is different, so every solution is unique. Depending on the requirements of your venue, which may include gaming machines, capital investment and refurbishment, the cost will vary.

Not at all. The entitlements remain the asset of the venue. MAX purchase the physical gaming machines and games (ancillary hardware, systems etc.). All improvements, entitlements and licenses remain with your venue.

Yes – we’re all about you. Our packages are tailored to suit the individual requirements of each venue.

MAX is one of the largest buyers of electronic gaming machines in Australia, so we have strong relationships with a diverse, competitive range of suppliers. Our experts offer an unbiased assessment of the best machines to suit your venue and business objectives, and we supply and maintain those machines with only your venue’s needs in mind.

No – we provide additional capability and scale for your business, big or small. Capital funding may be used in venue refurbishment, upgrading your gaming floor, marketing and promotional support and interior design.

No – our approach is consultative – we work closely with the venue management team – and all final decisions belong to the venue. As a MAX customer, you will benefit from advice, insights and knowledge to help your business grow and gain optimal results from your floor, but you call the shots.

No – we offer an end-to-end solution for your venue to ensure your customers get a first class experience every time they visit.

No – over the period of the contract a dedicated Business Partnership Manager will be working closely with you and the management team, to ensure all business strategies are implemented and executed to drive performance.

Let us know how we can help.

Subscribe to the MAX mailing list