The events of 2020 and 2021 inspired an...
22 - 26 November 2021
Live
Events
Rewatch our Big Picture Online with Winter Olympian and beer entrepreneur Steven Bradbury.
Success Talks and Tips
Each day during Success Week the MAX team shared videos with success tips for your business.
Success360 Profile
You can still take our fun quiz to discover your Success360 Profile.
Resources & Articles
Discover our back catalogue of best practice articles and resources.
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A MAX update from Paul Carew
Watch the Big Picture Online with Steven Bradbury
Success Talks
MAX team members and customers discussed key topics, sharing their knowledge and experience with you.
Data and Insights
Host: John Ioane
Guests: Greg Haynes, Georgina Puli and Chris Ingram
Technology and Innovation
Host: Paul Malek
Guests: Trent Wonnacott and Brad Futter
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Customer Success
Host: Adam Floyd
Guests: Paul Dirou from Moko and Leanne McNamara from Spectrum on Chapel
Success Tips
Catch up on hot tips for success from the MAX team.
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Matt McBain - Social Distancing your Gaming Floor
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Claire Jelinek - Delivering Successful Events
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Chris Ingram - Monitoring Loyalty Performance
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Taylor Maher - Effective Email Marketing
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Aaron Cassidy - Revitalising Your Gaming Floor
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Georgina Puli - Customer Insights
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Jarrod van der Staay - Social Media Marketing
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Greg Haynes - Effective Use of Benchmarking
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Danielle Hodgetts - Member Onboarding
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Luke Overall - Keeping a Daily Routine
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Trent Wonnacott - Gaming Product Investment Decisions
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Sally Williams - Member Tiering
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Trent Darmanin - People Engagement and Retention
Resources and Articles
After extended shutdowns, forward-thinking venues are looking to...
With or without physical distancing regulations in place,...
The rush to contactless payments during the COVID...
With ransomware and other malicious cyber attacks on...
From quick competitions and one-off promotions through to...
Hospitality venues all over the country are thinking...
Despite the avalanche of items in customers’ inboxes...
Consistency and a human connection are key to...
What’s best for the customer is best for...
For innovation agency, GC Innovation, using a mindset...
