At MAX, we understand the importance of staying connected with your customers during these challenging times. We want your patrons to continue seeing your venue as a community partner and understand that, while not physically for now, hospitality venues can provide an important sense of support and togetherness.
MAX will regularly share tips on how you can keep your customers informed, plus things you can be doing to engage with your members in positive, interactive and reassuring ways during this COVID-19 shutdown.
Connect with your customers virtually during key occasions and give them ways to make the occasion special at home. With Mother’s Day approaching, use this as an opportunity to surprise and delight your members.
Run an online competition asking members to write in and share memories of their favourite Mother’s Day lunch. Pick 5 entries to win a hamper delivered to their homes, contact free.
If you are currently providing takeaway service, this is the perfect opportunity to promote a Mother’s Day lunch or dinner delivery to allow your members to keep enjoying your menu at home, whilst spoiling Mum in the process.
If you’d like more information on how MAX can help keep you front of mind with your customers, email us at email@example.com
Take care, stay safe – and be ready.