The events of 2020 and 2021 inspired an array of innovative dining options, with regulations across Australia leading to changes in the way customers dine out.
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After extended shutdowns, forward-thinking venues are looking to re-engage with their customers.
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With or without physical distancing regulations in place, customer enthusiasm for greater space on the gaming floor means that venues may decide to factor this into room design permanently.
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The rush to contactless payments during the COVID pandemic has led to venues wondering whether cash is on its last legs. But such thinking may be premature…
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With ransomware and other malicious cyber attacks on the rise, it’s vital that information technology security is given top priority.
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Trying to decide what to do next at your venue? Data could be the key to unlocking your next big success.
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From quick competitions and one-off promotions through to often needed brand overhauls, this checklist should form the launchpad to your marketing campaigns.
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Social media is a powerful marketing tool, but it’s not all good all the time. What’s to be done about negative customer feedback?
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Hospitality venues all over the country are thinking outside the box with their entertainment options in order to keep the crowds streaming through the doors.
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Despite the avalanche of items in customers’ inboxes it’s still possible for your email marketing campaigns to cut through if you note these five key considerations before hitting ‘send all’.
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