In response to COVID-19, MAX has developed an initiative to help venues make important decisions at any stage of re-opening

Ensuring the NEXT STEP for your business is a smart one
NEXT STEP supports you to build a solid and customised recovery strategy for your gaming operations. As you commence your re-emergence and start to bring together and implement all the important steps for getting back to business, our mission is to ensure your NEXT STEP is a smart one.
We provide in-depth analysis that helps you and your team make informed decisions, as trade recommences. By focusing on your gaming performance, local area market results and customers, we are able to provide comprehensive recommendations to help you bounce back as effectively as possible.
Our three-step process to uncover your key insights
1
Securely access your data and performance metrics.
2
Expert analysis from our specialists.
3
Venue-specific reporting and presentation providing independent, unbiased outcomes.

Analysis and insights focused on your gaming
Our flexible options with no lock in contracts allow you to critically analyse key areas of your business to help accelerate growth.

Gaming Performance
• Evaluation of current product mix and the impact to your bottom-line
• Review of local area performance and how your venue stacks up
• Identification of top performing EGMs by title, denomination and product group
• Actionable gaming floor and product mix recommendations

Member Activity
• Insights into your gaming patrons and their behaviours
• Suggested improvements to your loyalty program and marketing campaigns
• Member recommendations your venue can activate

Customer Insights
• Understand the practical measures required to build customer trust
• Actionable recommendations to get your customers back through your doors
• Understand the success of your post re-opening strategies
Interested? Contact us today.
Fill out the form provided to request a call and one of our experts will get back to you as soon as possible.
Frequently Asked Questions
Find answers to some of the question you may have on NEXT STEP.
Trying to navigate COVID-19?
Stay up-to-date with the latest advice, guidelines and mandates provided by the relevant government and industry bodies regarding the COVID-19 situation.
MAX is Australia’s leading gaming services provider offering a complete solution platform for venues, government and industry
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